My only complaint is that Jake Klassen Plumbing no longer answers their own phone. Calls are forwarded to another plumber that I have no interest in working with! Please stop forwarding your calls!Services: Water heater installation
June 2023
The service was good. The technician arrived in good time and was able to finish the work quickly. What I didn't appreciate was the way they managed the pricing. Instead of breaking it down by labour and parts, I was offered six different tiers of payment options. These options ranged from a super pricey fix that included a whole system check and a 2 year warranty. We went for the cheapest option that included a 30 day guarantee. Didn't feel very transparent and I didn't appreciate being put on the spot with so many options like that.Service: Toilet repair
May 2023
John was really professional and knowledgeable at resolving my plumbing issues . The team at Jake Klassen was friendly and easy to work with too . 100% recommendedServices: Plumbing leak detection
My only complaint is that Jake Klassen Plumbing no longer answers their own phone. Calls are forwarded to another plumber that I have no interest in working with! Please stop forwarding your calls!Services: Water heater installation
The service was good. The technician arrived in good time and was able to finish the work quickly. What I didn't appreciate was the way they managed the pricing. Instead of breaking it down by labour and parts, I was offered six different tiers of payment options. These options ranged from a super pricey fix that included a whole system check and a 2 year warranty. We went for the cheapest option that included a 30 day guarantee. Didn't feel very transparent and I didn't appreciate being put on the spot with so many options like that.Service: Toilet repair
John was really professional and knowledgeable at resolving my plumbing issues . The team at Jake Klassen was friendly and easy to work with too . 100% recommendedServices: Plumbing leak detection