I've used this company twice. The people who came and worked were polite and very good to deal with. However, I was unhappy with being charged for two plumbers for a relatively straightforward task (plugged sink). It looked like one was apprenticing, and I emailed afterwards and received no answer or reply. Just make sure you're not being charged twice if they send two people.
September 2023
Our experiences have always been positive! The first time we contacted them was because our pipes froze while away in 2021. Winston came out in minus 30 weather and replaced our heat tape line. When we decided to sell our home, we were encouraged to get an inspection, which led to a discovery that we had a leak; we again contacted Ye Olde Plumber and were thrilled that Winston was able to assess and fix the problem same day! Recently, we moved outside the city of Edmonton limits and contacted Winston to remove a pedestal sink and install a vanity as well as attach the plumbing; the result is nothing short of amazing! Recommend 100%!Service: Faucet installation
November 2022
I had to have my taps and faucet put back on after a renovation in a bathroom.They had to send there people out three times ,and it was finally resolved after a lot of back and forth.I paid about $200 dollars in total.Then six months later an unauthorized payment of 700$ showed up on my visa.In total ,I was charged almost $1000 for taps and a faucet to be put back on.Them using my visa with no communication or billing made to me 6 months later is illegal and shows unethical business practice.I would definitely avoid supporting this business
I've used this company twice. The people who came and worked were polite and very good to deal with. However, I was unhappy with being charged for two plumbers for a relatively straightforward task (plugged sink). It looked like one was apprenticing, and I emailed afterwards and received no answer or reply. Just make sure you're not being charged twice if they send two people.
Our experiences have always been positive! The first time we contacted them was because our pipes froze while away in 2021. Winston came out in minus 30 weather and replaced our heat tape line. When we decided to sell our home, we were encouraged to get an inspection, which led to a discovery that we had a leak; we again contacted Ye Olde Plumber and were thrilled that Winston was able to assess and fix the problem same day! Recently, we moved outside the city of Edmonton limits and contacted Winston to remove a pedestal sink and install a vanity as well as attach the plumbing; the result is nothing short of amazing! Recommend 100%!Service: Faucet installation
I had to have my taps and faucet put back on after a renovation in a bathroom.They had to send there people out three times ,and it was finally resolved after a lot of back and forth.I paid about $200 dollars in total.Then six months later an unauthorized payment of 700$ showed up on my visa.In total ,I was charged almost $1000 for taps and a faucet to be put back on.Them using my visa with no communication or billing made to me 6 months later is illegal and shows unethical business practice.I would definitely avoid supporting this business