Phoned to make appointment for wheel alignment. Travis asked what the symptoms were, and was genuinely concerned about the truck.They were able to squeeze my truck in, and told me truck should be ready by noon. It was ready before promises time. Work was perfect. A sheet was provided showing before and after the alignment. Work was perfect. I am super happy and highly recommend Fountain Tire. Darwin
January 2024
Individual Experience:Travis was my main point of contact, he took the time to understand the situation I was in and got me a very reasonable quote in 30 mins.Brad and Michael provided me a detailed service and inspection report. I appreciated the photos and descriptions of what was done.Devin made sure to answer any of my last minute questions during pickup. The customers that were in front of me echo how helpful and kind he is.Overall Experience:Excellent customer service right from calling this location to picking up my vehicle.They have an amazing business centre with a wide variety of coffee. If you need a ride, they have a courtesy Uber (mine came literally came... read full review
January 2024
They were booked up, and when I called in a bind with a new car being on summer tires and needing the winter tires put on they moved a couple things to fit me in. Staff is accommodating and great!
Phoned to make appointment for wheel alignment. Travis asked what the symptoms were, and was genuinely concerned about the truck.They were able to squeeze my truck in, and told me truck should be ready by noon. It was ready before promises time. Work was perfect. A sheet was provided showing before and after the alignment. Work was perfect. I am super happy and highly recommend Fountain Tire.
Darwin
Individual Experience:Travis was my main point of contact, he took the time to understand the situation I was in and got me a very reasonable quote in 30 mins.Brad and Michael provided me a detailed service and inspection report. I appreciated the photos and descriptions of what was done.Devin made sure to answer any of my last minute questions during pickup. The customers that were in front of me echo how helpful and kind he is.Overall Experience:Excellent customer service right from calling this location to picking up my vehicle.They have an amazing business centre with a wide variety of coffee. If you need a ride, they have a courtesy Uber (mine came literally came... read full review
They were booked up, and when I called in a bind with a new car being on summer tires and needing the winter tires put on they moved a couple things to fit me in. Staff is accommodating and great!