Sam who is at the till and and Pam who works on the floor are amazing! They helped me and found the best deals with advise! I cannot thank them enough. They need a raise! Get more like them!!!
January 2026
This is a massive 5-Stars for Ash in the Geek Squad Department.
This was some of the best customer service I have ever experienced and working in that industry myself it really makes me appreciate it more.
I had an issue with a laptop that had me banging my head against the wall because I just couldn’t get to the bottom of it.
Ash had me in and out within maybe 30 minutes, fixed up and good to go. Extremely knowledgeable and I learned lots just in the brief conversation I had with him.
I would highly recommend him, thank you Ash!
January 2026
An employee here kept misgendering me, probably because I have a slightly androgynous face and am tall for a woman. This is utterly unacceptable in and of itself, but, on top of that, she had just viewed my ID which clearly states that I am female. As someone who has endured extensive harrassment throughout life due to not appearing hyperfeminine without makeup, I found this ignorance despicable. Your employees are in dire need of sensitivity training. Misgendering someone in Canada is technically a crime, as it can qualify as hate speech. I only gave this store two stars because I did receive the correct product when I picked it up. Otherwise, it would have... read full review
Sam who is at the till and and Pam who works on the floor are amazing! They helped me and found the best deals with advise! I cannot thank them enough. They need a raise! Get more like them!!!
This is a massive 5-Stars for Ash in the Geek Squad Department.
This was some of the best customer service I have ever experienced and working in that industry myself it really makes me appreciate it more.
I had an issue with a laptop that had me banging my head against the wall because I just couldn’t get to the bottom of it.
Ash had me in and out within maybe 30 minutes, fixed up and good to go. Extremely knowledgeable and I learned lots just in the brief conversation I had with him.
I would highly recommend him, thank you Ash!
An employee here kept misgendering me, probably because I have a slightly androgynous face and am tall for a woman. This is utterly unacceptable in and of itself, but, on top of that, she had just viewed my ID which clearly states that I am female. As someone who has endured extensive harrassment throughout life due to not appearing hyperfeminine without makeup, I found this ignorance despicable. Your employees are in dire need of sensitivity training. Misgendering someone in Canada is technically a crime, as it can qualify as hate speech.
I only gave this store two stars because I did receive the correct product when I picked it up. Otherwise, it would have... read full review