Best Buy

Best Buy is an electronics store chain specializing in various product categories, including computers and accessories, mobile devices, TVs and home theatre, and video games. They offer services such as online ordering with in-store pickup, free shipping on orders over $35, and a Low Price Guarantee. The Geek Squad Agents can help with any technology issues. Customers have reported positive experiences with the staff's helpfulness and attentiveness, particularly towards middle school students and senior citizens. The service is described as quick and efficient, with a great return policy. Improvements in management over the past few years have been noted. However, there are areas for improvement. Some customers find the in-store selection limited, with better options available only through online ordering. There have been suggestions for female staff members to be included in assisting with heavier products if they are part of the sales team.