Impressive customer service. Friendly, knowledgeable and considerate staff... THAT'S why it is a superior customer experience compared to the big box stores (I'm looking at you big orange depot)
January 2024
So happy we found this store full of magical projects waiting to happen. A lovely spice of adventure as soon as you walk in the store and friendly staff who are excited to talk about the exotic and fascinating woods in store. We will be back!
January 2024
I had an amazing experience at this Windsor Plywood location. I went in with a basic idea of what I wanted—a countertop to go over our washer and dryer in our mudroom/garage entryway area, and measurements for the size we needed. Paul Chabidon welcomed me when I got there and asked if I needed help. I explained what I was trying to do and he walked me through some options and answered all of my (very novice level) questions with a lot of patience.Paul really took an interest in my project. He really went the extra mile. He initially didn’t think he was going to be able to cut the piece I needed that day, but in the end he was able to get the cuts done that day, which... read full review
Impressive customer service.
Friendly, knowledgeable and considerate staff... THAT'S why it is a superior customer experience compared to the big box stores (I'm looking at you big orange depot)
So happy we found this store full of magical projects waiting to happen. A lovely spice of adventure as soon as you walk in the store and friendly staff who are excited to talk about the exotic and fascinating woods in store. We will be back!
I had an amazing experience at this Windsor Plywood location. I went in with a basic idea of what I wanted—a countertop to go over our washer and dryer in our mudroom/garage entryway area, and measurements for the size we needed. Paul Chabidon welcomed me when I got there and asked if I needed help. I explained what I was trying to do and he walked me through some options and answered all of my (very novice level) questions with a lot of patience.Paul really took an interest in my project. He really went the extra mile. He initially didn’t think he was going to be able to cut the piece I needed that day, but in the end he was able to get the cuts done that day, which... read full review