About Universal Ford Lincoln
Universal Ford Lincoln is a family-owned dealership that has been in business for over seven decades. They prioritize their customers, believing that people come first and treating them like family. The staff is dedicated to guiding customers in the right direction. The sales team is knowledgeable, personable, and trustworthy, working to find the perfect vehicle for each customer. Recently, reviews highlighted the team's great communication and helpfulness, with staff like Patrick being recognized for locating vehicles and arranging deliveries smoothly. The service centre provides friendly, courteous, and detailed assistance with mechanical issues. With a focus on customer satisfaction, the team at Universal Ford Lincoln works to find creative solutions and explain everything along the way, ensuring a happy and stress-free experience for their customers.
Service advisor Hailey is amazing very helpful and the communication is awesome the shop manager Ron is great got me the advice pointed me to Lenny and bill and Mike technicians very helpful and amazing staff thank you universal ford
Jess was lovely to work with in Service. She was quick, kind, and understanding. She was willing to work with our schedule, and she took the time to explain the work to me in a way I could understand. Thanks Jess! You're a credit to your team.
I booked an oil change and an alignment for first thing this morning. I was amazed at how quickly my vehicle was ready to be picked up. Kamal was my service advisor and was fantastic to work with!