If you've been to one PetSmart you've pretty much been to them all when it comes to product. If you're already shopping there, then you know what to expect. What I found unusual was their policy for pet adoption, specifically the cats. I had to fill out an application which they say takes 1-2 days to get accepted. I would almost understand if that was for the adoption but this was an application to go in and pet the cat! Imagine going through all that trouble to apply, wait for acceptance and then trek back to the store just to sit with the cat for a bit. What if after all that, you weren't a good match? It would feel like a complete waste especially... read full review
February 2024
This specific PetSmart location is awesome! Every time I go in the staff are super friendly and helpful. You can tell they actually care about their job and your pets. The most recent time that I went, the guy said, "make sure you say hi to your pet for me", which I thought was super cute. I love that they do things like that!
January 2024
The young Asian? gentleman who works in the back with the fish, bird stuff etc. is phenomenal!!! Always, ALWAYS friendly, knowledgeable, and eager to assist - PetSmart is lucky to have him, staff who clearly want to be at work, and show it every time you are in the store, are a very rare find these days!! Thank you!
If you've been to one PetSmart you've pretty much been to them all when it comes to product. If you're already shopping there, then you know what to expect. What I found unusual was their policy for pet adoption, specifically the cats. I had to fill out an application which they say takes 1-2 days to get accepted. I would almost understand if that was for the adoption but this was an application to go in and pet the cat! Imagine going through all that trouble to apply, wait for acceptance and then trek back to the store just to sit with the cat for a bit. What if after all that, you weren't a good match? It would feel like a complete waste especially... read full review
This specific PetSmart location is awesome! Every time I go in the staff are super friendly and helpful. You can tell they actually care about their job and your pets. The most recent time that I went, the guy said, "make sure you say hi to your pet for me", which I thought was super cute. I love that they do things like that!
The young Asian? gentleman who works in the back with the fish, bird stuff etc. is phenomenal!!! Always, ALWAYS friendly, knowledgeable, and eager to assist - PetSmart is lucky to have him, staff who clearly want to be at work, and show it every time you are in the store, are a very rare find these days!! Thank you!