Northland Kia

$$ • Auto Parts & Supplies, Auto Repair

5100 Shaganappi Trail NW, Calgary, AB T3A 2L7

About Northland Kia

Northland Kia, located near Northland Village Mall in Calgary, offers a wide selection of new Kia Forte sedans and used Kia Sportage SUVs. The trustworthy team at Northland Kia is dedicated to helping customers find the right vehicle for their needs. Customers have praised the exceptional service and professionalism of the managers, who have been described as always available, knowledgeable, and helpful throughout the car-buying process. Many customers have expressed their gratitude for the managers' assistance in selecting the perfect car, answering all questions, and ensuring a pleasant and stress-free experience, even after the purchase. Julian was incredibly helpful and genuine. Vin the sales manager was also very helpful and easy to work with. Lauire helped with all the financing and paper work and was also very helpful and easy to communicate with. Joshua provided an outstanding sales experience, attentive, knowledgeable, and took the time to address all questions. His approach was friendly and professional, making the entire process enjoyable and stress-free. Crystal is the star of the service advisor team, excellent at telling what work should be done now and what can wait. Northland Kia is a reliable choice for anyone in the Calgary, Northland Village, Cochrane, or High River areas looking to purchase a new or used Kia vehicle.

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Reviews for Northland Kia

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  • Sep 2023

    I regret to say that my family's experience at Northland Kia was far from satisfactory. The level of rudeness, dishonesty, and unprofessionalism we encountered during our visit was truly disheartening. From the moment we stepped onto the premises, it was evident that customer service was not a priority. The staff exhibited a dismissive and unfriendly attitude, making us feel unwelcome and undervalued as potential customers. Moreover, we were appalled by the blatant dishonesty displayed by some of the representatives. False promises and misleading information were given, which ultimately led to a significant loss of trust in the dealership. The overall professionalism of the staff was severely lacking. It was evident that proper training and customer-centric values were absent from their approach. Our concerns were met with indifference, and we were left feeling frustrated and disregarded. In conclusion, our experience at Northland Kia was deeply disappointing. The combination of rudeness, dishonesty, and unprofessionalism exhibited by the staff left a lasting negative impression. I would strongly advise potential customers to exercise caution when dealing with this dealership.

Hours

Monday: 10AM - 4PM
Tuesday: 8:30AM - 8PM
Wednesday: 8:30AM - 8PM
Thursday: 8:30AM - 8PM
Friday: 8:30AM - 6PM
Saturday: 8:30AM - 5PM
Sunday: Closed

Location

5100 Shaganappi Trail NW, Calgary

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