About L'OCCITANE EN PROVENCE
L'OCCITANE EN PROVENCE is a renowned beauty brand that offers a wide range of products, including face care, fine fragrances, bath and body items, haircare, and men’s grooming essentials. Customers appreciate the unique textures and delicious scents of these products, which are packaged beautifully and made with the finest natural ingredients sourced ethically and sustainably from local producers in Provence. Many shoppers have praised the exceptional service provided by the staff at L'OCCITANE. One customer highlighted a remarkable experience during last-minute Christmas shopping, where an associate went above and beyond to assist in selecting the perfect gift. This level of personalized service made the shopping experience quick and enjoyable. Another shopper commended the knowledge and friendly demeanor of a staff member who expertly guided them toward the best body care products, resulting in complete satisfaction. While customers love the products, some have raised concerns about packaging waste, particularly with smaller gift sizes that contribute to plastic waste. Despite this, the quality of the products remains highly regarded, with favorites like the Immortelle Divine collection, Youth hand cream, and the Almond line consistently receiving positive feedback. Overall, L'OCCITANE EN PROVENCE is celebrated for its beautiful products and knowledgeable, friendly staff, making it a favorite destination for beauty shopping, especially in Chinook. The inviting atmosphere and sampling stations further enhance the shopping experience, leaving customers happy and eager to return.
I was one of the many people who showed up for last minute Christmas shopping. I came here to buy for a family member and had absolutely no idea what I was looking for. Luckily, Christa was my savior and not only gave incredible service, but went above and beyond by checking purchase records of my family member to see what they typically like. Then she gave me multiple options to choose from all with varying prices of affordable gifts. Once I paid, I was then given a secondary gift for free to give her, as well she used my family member's account to give her the rewards for the purchase, but also voided her getting the notification so she doesn't know what I got for her....read full review
Sherwyn was absolutely fantastic! His incredible personality and deep knowledge made my shopping experience exceptional. I came in looking for body care products, and he knew exactly how to guide me toward the best options. His expertise and friendly approach left me completely satisfied. I highly recommend shopping here and getting assistance from Sherwyn—he truly knows what he's doing!
never had any disappointments from their products even from their seasonal and promotional editions as i have always loved their formulations and ingredients. i find their gift with purchase sizes though a lot of plastic waste when a 15 ml hand cream could’ve been in a sachet instead of this tiny tube only to look like it’s original size but only good for couple uses. even their advent calendars; too much paper and plastic wastes with very little products inside and to come from a company that takes pride in being all natural and eco-friendly and sustainable, it’s cringey. over all this store is amazing and so are their products. there’s a sampling station just...read full review