They did a great job with my vehicle repair.. it looks good as new. The reason I’m giving 3 stars is because I feel that their communication could have been better. They told me it would only take 1 week for my car to be repaired and ended up keeping my car for just over 2 weeks without any notice.. so I had to go without a car for a few days, as I only had a borrowed car to use for the first week. I felt kept in the dark during the process because they didn’t answer their phones whenever I would try to call for an update.
May 2024
I got rear ended in February & my insurance company recommended this place to take my car to. At first I was a little concerned about the reviews but I took it to Boyd’s anyway. It was an extensive repair since I was hit quite hard but Boyd’s managed to make my car look brand new again. Ordered almost all OEM parts to make it better. Staff has been super kind in informing me the status of my car etc.
December 2023
Wanted to give Boyd Autobody Royal Oak a shout out!! I had ordered some parts for my 2014 jeep jk and ultimately had to cancel the order. They not only helped get things straightened out but waved the restocking fee. Very appreciative of that around xmas!! Hope everyone at Boyd Royal Oak has a safe and happy holiday weekend!!!!
They did a great job with my vehicle repair.. it looks good as new. The reason I’m giving 3 stars is because I feel that their communication could have been better. They told me it would only take 1 week for my car to be repaired and ended up keeping my car for just over 2 weeks without any notice.. so I had to go without a car for a few days, as I only had a borrowed car to use for the first week. I felt kept in the dark during the process because they didn’t answer their phones whenever I would try to call for an update.
I got rear ended in February & my insurance company recommended this place to take my car to. At first I was a little concerned about the reviews but I took it to Boyd’s anyway. It was an extensive repair since I was hit quite hard but Boyd’s managed to make my car look brand new again. Ordered almost all OEM parts to make it better. Staff has been super kind in informing me the status of my car etc.
Wanted to give Boyd Autobody Royal Oak a shout out!! I had ordered some parts for my 2014 jeep jk and ultimately had to cancel the order. They not only helped get things straightened out but waved the restocking fee. Very appreciative of that around xmas!! Hope everyone at Boyd Royal Oak has a safe and happy holiday weekend!!!!