I recently had a fantastic experience at BMW Royal Oak! While things started off a bit rocky due to a mishap with a sales associate, another associate, Elvis, stepped in and took incredible care of me. I don’t judge a business by their mistakes, but by how they handle them when they’re made—and BMW Royal Oak went above and beyond.
After Elvis got involved, everything ran smoothly. Today, I took delivery of my new G80 xDrive, and the team at Royal Oak truly made it a memorable moment. They had a beautiful setup with a bow, car cover, and even streamers to celebrate. The whole experience was special and made me feel like a valued customer. As a... read full review
November 2024
Great experience buying our car at BMW Gallery with Devita and Jun Kim, they helped us find the right car and made the experience from beginning to finish seamless. They seemed like people who actually cared about their customers compared to just wanting to sell a car.
The delivery was smooth and easy as well. Bonus points for the nice waiting area and great coffee.
Thanks again to Devita and Jun to making this experience so memorable.
October 2024
Fantastic buying experience. My sales associate, Jay, was amazing. He knew the answer to every question I could think up and had so much more info to offer. Highly recommend!
I recently had a fantastic experience at BMW Royal Oak! While things started off a bit rocky due to a mishap with a sales associate, another associate, Elvis, stepped in and took incredible care of me. I don’t judge a business by their mistakes, but by how they handle them when they’re made—and BMW Royal Oak went above and beyond.
After Elvis got involved, everything ran smoothly. Today, I took delivery of my new G80 xDrive, and the team at Royal Oak truly made it a memorable moment. They had a beautiful setup with a bow, car cover, and even streamers to celebrate. The whole experience was special and made me feel like a valued customer. As a... read full review
Great experience buying our car at BMW Gallery with Devita and Jun Kim, they helped us find the right car and made the experience from beginning to finish seamless. They seemed like people who actually cared about their customers compared to just wanting to sell a car.
The delivery was smooth and easy as well. Bonus points for the nice waiting area and great coffee.
Thanks again to Devita and Jun to making this experience so memorable.
Fantastic buying experience.
My sales associate, Jay, was amazing.
He knew the answer to every question I could think up and had so much more info to offer.
Highly recommend!