We have used Captains Plumbing and Heating a couple of times and Garry has been very prompt in his service. He keeps you updated where he is in the process and showed up on time. When the service call is over his invoicing contains an accurate description of what was done including pictures.
February 2024
So - Captain's actually was a referral from another local trusted HVAC company, and I was in a BIND. -55 with the windchill and my furnace stopped working. I worked with Garry to troubleshoot my furnace while he was out dealing with other customers in similar situations. This allowed him to maximize his time and source the missing part to my aging mid-efficiency. 4 hours later, in spite of the cold snap causing multiple DAYS delay in the other dozen companies I called, he was at my door, part in hand and soon we were back above 12 degrees again. His invoice was clearly laid out, and he was upfront with me with all costs before he showed up. Friendly, skilled, honest.... read full review
January 2024
Captain's Plumbing & Heating came to my rescue when my furnace blower module stopped working. I can not say thank you enough for Garry's professionalism and knowledge. I highly recommend this companies services.
We have used Captains Plumbing and Heating a couple of times and Garry has been very prompt in his service. He keeps you updated where he is in the process and showed up on time. When the service call is over his invoicing contains an accurate description of what was done including pictures.
So - Captain's actually was a referral from another local trusted HVAC company, and I was in a BIND. -55 with the windchill and my furnace stopped working. I worked with Garry to troubleshoot my furnace while he was out dealing with other customers in similar situations. This allowed him to maximize his time and source the missing part to my aging mid-efficiency. 4 hours later, in spite of the cold snap causing multiple DAYS delay in the other dozen companies I called, he was at my door, part in hand and soon we were back above 12 degrees again. His invoice was clearly laid out, and he was upfront with me with all costs before he showed up. Friendly, skilled, honest.... read full review
Captain's Plumbing & Heating came to my rescue when my furnace blower module stopped working. I can not say thank you enough for Garry's professionalism and knowledge. I highly recommend this companies services.