The Hanlyman

May 2023

Our Landlord originally hired this business to get a drain pipe blockage cleared and to quote to remove and close off an old drain pipe that was causing problems that was no longer used. He had to come back on a later date to do the quote. Had an appointment 8am on a Monday with Mark, and he didn’t get there until 9:45am. Once he did arrive he inspected the pipe of concern, and then mentioned he needed to get parts in the city. We then rebooked for him to arrive the following Saturday “first thing” to actually do the work. He called us that Saturday morning and informed us he had not picked up the parts needed for the job yet and that his possible eta was closer...read full review

May 2023

Our Landlord originally hired this business to get a drain pipe blockage cleared and to quote to remove and close off an old drain pipe that was causing problems that was no longer used. He had to come back on a later date to do the quote. Had an appointment 8am on a Monday with Mark, and he didn’t get there until 9:45am. Once he did arrive he inspected the pipe of concern, and then mentioned he needed to get parts in the city. We then rebooked for him to arrive the following Saturday “first thing” to actually do the work. He called us that Saturday morning and informed us he had not picked up the parts needed for the job yet and that his possible eta was closer to 11am, then someone from his company phoned us (maybe his wife?) again before 11am and tell us he had been delayed in Edmonton and now it was going to be a 2 week wait before he could make it to us. We didn’t want to wait the two weeks so we had contacted a new plumber. Mark Hanly owner of “The Hanlyman” is very unprofessional and not reliable at all. If you need plumbing work done phone Total Plumbing out of Westlock, they called back and got us a quote the same day.

May 2023

Our Landlord originally hired this business to get a drain pipe blockage cleared and to quote to remove and close off an old drain pipe that was causing problems that was no longer used. He had to come back on a later date to do the quote. Had an appointment 8am on a Monday with Mark, and he didn’t get there until 9:45am. Once he did arrive he inspected the pipe of concern, and then mentioned he needed to get parts in the city. We then rebooked for him to arrive the following Saturday “first thing” to actually do the work. He called us that Saturday morning and informed us he had not picked up the parts needed for the job yet and that his possible eta was closer...read full review