About Westwood Dry cleaners
Westwood Dry Cleaners is a well-known establishment recognized for its excellent customer service, professionalism, and quality work. The staff is friendly and accommodating, often offering small gestures like lollipops for children, which helps create a welcoming atmosphere. The business is praised for its quick turnaround on dry cleaning and alterations, even for time-sensitive events. Customers value the fair prices and overall good service, making Westwood Dry Cleaners a popular choice for cleaning and alteration needs. The family-owned business has a loyal following, with staff members greeting customers by name and providing timely, reliable service. While most reviews are positive, there was a recent issue where a textured suit coat was overpressed and damaged, and the owner’s response was rude, leading to a loss of trust. Despite this, the business continues to be appreciated for its ability to handle large items like comforters quickly and efficiently, often accommodating same-day requests.
I’ve been going to Westwood Dry Cleaners since I moved to Tosa five years ago. The whole family is lovely. Their sons Jason and Mike, and daughter in law Diana take the time to greet every customer by name. The service is impeccable and timely and the prices are highly competitive. I encourage everyone to avoid the chains and support this family owned and operated small business.
I brought in a large comforter w/duvet cover and they estimated a few days to come and pick it up. However, I really needed it clean same day. I asked nicely and they were able to get it done. I was very pleased with their prompt service and they called me as soon as it was ready. I was extremely satisfied with their service and I would recommend them to anyone who needs dry cleaning services.
They are really good with the dry cleaning. However, you have to make sure you have all your items prior to leaving because on several accounts I had to go back to pick up items they didn't attach with my other clothes.