About Hand & Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa in Menomonee Falls, WI offers massage therapy, facial services, and hair removal. Clients describe the experience as relaxing and rejuvenating, with top-notch treatments in an inviting environment. Therapists and estheticians customize each treatment to meet individual needs, leaving clients feeling refreshed and revitalized. Some clients have praised specific therapists, like JR, for their excellent massage skills. The spa also offers hydration upgrades for facials, and many customers appreciate the knowledgeable staff, especially esthetician Kim, who is personable, respectful, and well-informed about skin care. The spa maintains a very clean environment, with sheets and instruments always freshly washed and disinfected. While most reviews highlight consistent professionalism and great experiences, some mentions note occasional inconsistencies in staff knowledge about spa products. Additionally, customers should be aware that the spa's Sunday hours are not until 8 pm as stated on their door, but they close earlier. Overall, the spa provides a relaxing, friendly atmosphere with personalized treatments that leave clients feeling refreshed.
I have been coming for years and enjoy the monthly membership to take care of my self and treat myself to facials and massages.
Kim is my aesthetician and she is very friendly and very knowledgeable about the services she provides and makes great recommendations on which products I should use.
Kamyll is my masseuse and she does a wonderful job working out my knots and painful areas. I’ve worked with Sammie in the past too and they are both very friendly and talented at their jobs!
They’re always concerned for your comfort! Front desk staff are all so helpful and friendly!
The place is always so clean with fresh linen and I love the bed warmer!
I love this location, especially the esthetician, Kim. Kim is very personable, knowledgeable, and ready to work with you to determine the best way to care for your skin. Sometimes I don't feel like talking, and she respects that and just lets me relax. Other times, I feel like chatting, and we have great conversations. Always a great experience. I also feel like everything is very clean as well. The sheets and instruments are always freshly washed/disinfected.
I had a facial with Kim. It was a wonderful experience. She was very respectful and understanding. She educated me on my skin and how to care for it. I’d go back. Thank you Kim, my face still feels great. -KT