Kaiser Permanente: Williams Terry R MD

Nov 2023

I don't normally write bad reviews, but I've been a Kaiser member for years. During the strike, I've been unable to fill my prescriptions for two weeks. I understand the pharmacy is working hard. I'm extremely frustrated that it's taken 14 days to sort out medication that I rely on daily. Please don't send out a notice to pick up a prescription on a certain day, only to tell us they don't start filling until we're there in person. I've spent over six hours of my time trying to fill a prescription, because Kaiser is unwilling to cooperate and settle the strike with their employees.

Nov 2023

I am extremely disappointed to see such a small number of one-star reviews from my fellow Kaiser members. Are we truly okay with accepting such poor treatment from a healthcare corporation that prioritizes profits over patients? I have been waiting in the waiting room for over three hours to receive my medication. This medication was prescribed to me during my five-day hospital stay. Kaiser shows no concern for me, their patients, or their staff. They do not care that their staff members are quitting in droves or that they are experiencing burnout. Their only concern is making a profit! While Kaiser focuses on filling their pockets with bonuses ranging from 5 to 20 million...read full review

Aug 2023

Dr. Avila and Lynn were phenomenally caring and supportive. I so appreciate having a PCP who genuinely is interested in what my concerns are and offers compassionate and relational care.