Carpet One

Jun 2023

Hate to knock a couple stars, as our carpet turned out beautiful and their pricing was cheaper than the other quotes we received, but we had a pretty poor experience with our salesperson, Dana. When we walked into the store initially, we were hardly greeted and were never given an overview of current inventory, nor did he explain anything about what was in the showroom. We fended for ourselves and ended up picking out some samples and took them home - but left the initial visit with virtually zero information on quality or price point. The salesperson came out to give us a quote but provided a quote and nothing else - no info on warranty, install/lead time, etc. This...read full review

Jun 2023

Hate to knock a couple stars, as our carpet turned out beautiful and their pricing was cheaper than the other quotes we received, but we had a pretty poor experience with our salesperson, Dana. When we walked into the store initially, we were hardly greeted and were never given an overview of current inventory, nor did he explain anything about what was in the showroom. We fended for ourselves and ended up picking out some samples and took them home - but left the initial visit with virtually zero information on quality or price point. The salesperson came out to give us a quote but provided a quote and nothing else - no info on warranty, install/lead time, etc. This...read full review

Jun 2022

If you've shopped around for carpet then you know Carpet One in Sumner is the winner for quality and value. We shopped around, got 4 bids and the clear choice was Carpet One Sumner. Heather Reese came out and measured our home, talked about the style we chose and within a couple of weeks (during uncertain times for deliveries) we had beautiful new carpet installed throughout our home. The installers Branden and Brian came out on a Wednesday and did two rooms, Thursday did three rooms and the hallway. Friday finished up with three rooms and the stairs. AND they moved everything out of the rooms. Due to my bad back, I wasn't able to help move furniture or the boxes. This...read full review