Do not under any circumstance deal with Sue Lusa at Gracious Goldens! I've had a terrible experience with a Golden that I purchased from them. They are very nice before the sale and 'unreachable' afterward when health issues came up.
July 2023
Everything else was booked so we brought our 2 dogs here over the Holidays. What a mistake! They took full payment upfront, in cash, which we shouldn't have done. They did not let our dogs outside of the kennel at all the entire time. We were told they would be let out daily. I talked with both owners and son, who all confirmed that they stay in the same kennel the ENTIRE time over Christmas. Two dogs, one shared kennel, not let out AT ALL for exercise or to play as we were told they would do numerous times a day. It was an open outdoor kennel and we were concerned that there was no heat but they assured us they kept them warm with space heaters...yet when we picked... read full review
July 2021
Do not do it. Do not purchase one of their dogs, do not board at their "ranch", do not have them groomed at their "spa", do not do anything but run the other way. They are responsive until they have your money and then no form of communication is answered. We paid a deposit for our puppy and then heard nothing for two months until I rapid called them repeatedly for two days while another littermate parent did the same thing since they had not heard from them either. When we showed up to get our pup I was taken back by how unkempt everything was from property to office to house, not just dogs living there but a different level. They placed our unvaccinated... read full review
Do not under any circumstance deal with Sue Lusa at Gracious Goldens! I've had a terrible experience with a Golden that I purchased from them. They are very nice before the sale and 'unreachable' afterward when health issues came up.
Everything else was booked so we brought our 2 dogs here over the Holidays. What a mistake! They took full payment upfront, in cash, which we shouldn't have done. They did not let our dogs outside of the kennel at all the entire time. We were told they would be let out daily. I talked with both owners and son, who all confirmed that they stay in the same kennel the ENTIRE time over Christmas. Two dogs, one shared kennel, not let out AT ALL for exercise or to play as we were told they would do numerous times a day. It was an open outdoor kennel and we were concerned that there was no heat but they assured us they kept them warm with space heaters...yet when we picked... read full review
Do not do it. Do not purchase one of their dogs, do not board at their "ranch", do not have them groomed at their "spa", do not do anything but run the other way. They are responsive until they have your money and then no form of communication is answered. We paid a deposit for our puppy and then heard nothing for two months until I rapid called them repeatedly for two days while another littermate parent did the same thing since they had not heard from them either. When we showed up to get our pup I was taken back by how unkempt everything was from property to office to house, not just dogs living there but a different level. They placed our unvaccinated... read full review