U.S. Bank – Wealth Management Banker: Sharon Thomas

Horrible service! Rude and unprofessional. Unexperienced airheads work at this location!

Not the worst bank in Puyallup, but it's up there. Granted in 2022 it's quite ridiculous they way they operate in terms of how good their technology works. Like come on every single time I make a 1,000 purchase in my own city from I place I use often, you lock my card for fraud. Currently 47minutes on hold and haven't spoke to a human at 9:30 am. Wild inefficiencies and inconveniences is why US bank goes under within two decades. Damn boomers need to bring their work ethic into this millennium. If you'd like me to elaborate. Over 10% of their bottom line come people who have $0 dollars to their name, overdraft fees. They lock your multiple times a... read full review

It's hard to believe that in this worldly Coronavirus pandemic, US BANK DOES NOT OFFER ANY HELP. Only waving a late fee on loan or credit card/line. THATS IT? I expected much more from a CREDITED BANK that's been around for decades. During this crisis we all can have a magnifying glass to see which companies truly care about not only their customers for business, but for people, for human life! People are hurting everywhere, sick and some even have lost their lives. Everyone's jobs are gone just like that. DO BETTER US BANK!!!