All Green All Clean

Sep 2022

I arranged with Norma to clean a vacant unit. She sent the cleaner to the wrong unit (a unit that had already been cleaned a week ago). I expected this would be a simple issue of having someone come out and clean the correct unit. Instead she refused to have the correct unit cleaned, and refused to issue a refund.

Aug 2022

I arranged with Norma to clean a vacant unit. She sent the cleaner to the wrong unit (a unit that had already been cleaned a week ago). I expected this would be a simple issue of having someone come out and clean the correct unit. Instead she refused to have the correct unit cleaned, and refused to issue a refund. I had to hire another company to clean and it has been a delay in getting the unit ready for rent.

Jun 2022

I’m posting this review just to give anyone who is considering purchasing a Groupon for this company a head’s up. I purchased a Groupon for 5 hours of cleaning with two people. Read the fine print carefully, to ensure that my specific needs were not excluded and would not be an issue. The Groupon value is $240, the price I paid was $189. When I called to schedule a clean - the person I spoke with refused to communicate through text or email (anything that documents anything) and would only speak by phone. That was the first red flag. When I did speak with them they tried to get me to cancel my Groupon and just pay them directly, which is something I’ve encountered...read full review