WVU Heart and Vascular Institute Winchester

Aug 2023

I’ve been a patient here for 4 years. If I could leave 0 stars at this point I would! I am sick with Covid-19 and the office refuses to refill my heart medication. All because I haven’t been seen. I had an appointment scheduled that THEY cancelled. I’ve called 3 times about rescheduling and never got a call back. Now I am scrambling to find an online urgent care office to fill my medication. All because WVU refuses to keep their stuff together and treats patients life’s as expendable!

Sep 2021

Nobody ever calls you back. Prescription medication keeps going to our local pharmacy but should be going through express scripts. 4 months this request has not been taken care of. UNSATISFACTORY CARE. I would go anywhere else!

Sep 2021

Difficulty to get service, frustrating to work with. Inconsistent information, between doctors and nurses. My husband who was a patient for years needed a 4 day refill to get to his next heart appointment and they wouldn't do it. He was only due for an annual and they made him come back at 6 mo. even though his other meds were refilled. One nurse said they would fill it, next nurse said no. His doctor would not take our call.