James D Dodd Heating Cooling & Plumbing

We have used Mr. Dodd for over 30 years because we can always rely on excellent service. He has completed several HVAC jobs for us during that time. When you call James Dodd Heating Cooling and Plumbing, the phone is answered by his wife Carolyn. With her pleasant manner, she does a thorough job getting detailed information about the HVAC problem. When Mr. Dodd arrives, he has a base of information to assess the problem. He then prepares a detailed work order including the material needed to complete the job, the amount of time to complete the job, and the cost.Over the years, Mr. Dodd has replaced an entire HVAC system in an older house we owned, completed a tune-up... read full review

We have used Mr. Dodd for over 30 years because we can always rely on excellent service. He has completed several HVAC jobs for us during that time. When you call James Dodd Heating Cooling and Plumbing, the phone is answered by his wife Carolyn. With her pleasant manner, she does a thorough job getting detailed information about the HVAC problem. When Mr. Dodd arrives, he has a base of information to assess the problem. He then prepares a detailed work order including the material needed to complete the job, the amount of time to complete the job, and the cost. Over the years, Mr. Dodd has replaced an entire HVAC system in an older house we owned, completed a tune-up... read full review

I had a plumbing leak, called, and was given an appointment early the next morning. They arrived on time, were friendly, and informative. I asked if I could schedule maintenance on my HVAC and they were able to service it the same day. All around great customer service experience from scheduling to execution. I would highly recommend this business. They definitely have my loyalty.