Brendan (Technician) and Liz (Assistant/Parts Delivery) are absolute young legends and deserve serious recognition.
Early Friday morning, during freezing temperatures, our old water heater failed—and these two truly saved the day. Brendan was extremely informative and went above and beyond to make sure the job was completed before dark. From breaking up ice to create a safe pathway, to recommending and implementing better solutions than what had previously been installed, we could not be more pleased with the final result.
Brendan initially arrived without a partner and was unsure if he could complete the job on his own, but he immediately took action—contacting... read full review
January 2026
The quality of their products, services, staff is top notch.
The technicians are consistently knowledgeable, friendly and reliable. The dedication to the customer experience in overall operations is a rare find these days and I appreciate every aspect! My family has been using them for decades and it feels like they are truly part of the RVA community. Shout out to Jacob for addressing our most recent needs during the arctic blast!
September 2025
The techs were professional and friendly.
They put their plastic shoes on immediately when they entered the house.
They were on time. And they took less than an hour.
I would recommend them totally.
I will drop my other company and let Woodfin service my HVAC✅
Brendan (Technician) and Liz (Assistant/Parts Delivery) are absolute young legends and deserve serious recognition. Early Friday morning, during freezing temperatures, our old water heater failed—and these two truly saved the day. Brendan was extremely informative and went above and beyond to make sure the job was completed before dark. From breaking up ice to create a safe pathway, to recommending and implementing better solutions than what had previously been installed, we could not be more pleased with the final result. Brendan initially arrived without a partner and was unsure if he could complete the job on his own, but he immediately took action—contacting... read full review
The quality of their products, services, staff is top notch. The technicians are consistently knowledgeable, friendly and reliable. The dedication to the customer experience in overall operations is a rare find these days and I appreciate every aspect! My family has been using them for decades and it feels like they are truly part of the RVA community. Shout out to Jacob for addressing our most recent needs during the arctic blast!
The techs were professional and friendly. They put their plastic shoes on immediately when they entered the house. They were on time. And they took less than an hour. I would recommend them totally. I will drop my other company and let Woodfin service my HVAC✅