Hadeed-Mercer Rug Cleaning, Inc.

Aug 2022

They communicate along the process of cleaning:: took photos of rug before and after. Called to say it was on its way to Richmond and to set up delivery of rug.Services: Pet stain & odor removal

Apr 2022

i've been using Mercer rug cleaning service for about 30 years and I've always loved them unfortunately since they've been purchased their prices have skyrocketed. they really try to upsell you continuously on services that you do not want or need and they round up the size of your rug if it's an inch bigger than you say which really adds up in extra cost. They do good work and they're pretty much the only game in town just know that you will pay a lot and probably more than you're quoted initially

Aug 2021

We took two area rugs to the Moore Street location be cleaned after a major spill. While it doesn't look like a customer outlet when you pull up, just ring the bell! We did, and very quickly the door opened and were were taken care of. In and out in less than 15 minutes and the price was as quoted and we were promised our rugs in a week to 10 days. A week later we got a call that our rugs were ready. We pulled up to the store, the door was open, and there were our rugs wrapped and ready to go. The customer service person was busy, but we were in and gone with our rugs in less than 5 minutes. The rugs were clean and bright and smelled fresh. Everything went as expected...read full review