The Green Dream team was so great to work with. They recently did a number of projects in my yard, which included clearing and grading, installing a new irrigation zone, laying sod and extending a sump pump drainage pipe. The projects were completed in a timely manner and the yard is looking great! Highly recommend.
J R
Dec 2024
Drivers need to go back to school and learn to drive
Juri Miller
Sep 2024
We hired Green Dream Landscaping for a large residential project, which included landscaping, hardscaping and the addition of irrigation in our backyard. The total contract price was $76,225, which was paid in full. We've had several issues with the quality of both Green Dream's products and work, from hardscaping that lacks sufficient mortar (acknowledged by the owner, Trevor Danneman, himself) to trees (now 3) that started dying 6 weeks after planting. Over the last 3 months, I have contacted Green Dream 3 times via email regarding these issues and they will not respond. As you can see from other recent reviews, this appears to be a pattern with Green Dream. I have been forced to file a DPOR complaint as it is apparent they have no plans on taking accountability.
It's worth mentioning Green Dream was also hired to take over all of our standard lawn care last year, including maintenance of our garden beds. The total they charged for the annual maintenance contract was $4,609. See the last two photos of what one of my beds looked like the day I finally terminated their services. I did express my unhappiness with the owner and let him know I would be posting these photos online, which he did not seem the least bit bothered by. The best part of all this? They continued to send me monthly maintenance invoices for 2 months after their services were terminated, which they blamed on "system issues" and made no attempt to resolve in a timely fashion.
As a small business owner myself, I refrain from posting negative reviews of other small businesses. However, in this case, Green Dream's ongoing lack of responsiveness (despite 3 months' worth of attempts to resolve this prior to posting an online review and filing a DPOR complaint), poor quality work and complete disregard for their client's experience once they get paid, makes me believe that a review is warranted to help protect other clients.
Rachel Vicari Boone
Aug 2024
If you're looking for a company that has good customer service and a good response time this one is NOT it! I've been trying to get a hold of them for over a month after I've already given them half of their money up front. They have no regard for ample response time. if you ever need to change something or ask a question about your project good luck. Do yourself a favor and stay far away.
Jason Ciaschi
Apr 2024
If you want a responsive company, keep searching. I decided to have retaining walls added to my front yard and put the project out for bid. I contacted 4 companies and this was one of them. It took about 4 days for them to contact me back, which is not horrible but it gets worse. I schedule a designer to come out on a Friday between 3-4. Long story short nobody shows up and there is no phone call. Thanks for having me sit around and wait for nothing. The next day I call and leave a message stating I was frustrated nobody called or showed up. Yeah, it was Saturday so I didn't expect a call back until Monday. Nope, it was Thursday when they called and said "I still am not sure why nobody showed up, would you like to reschedule". Hell no. I don't have time for companies that take days to contact back. Imagine if I did contract with them and there was a problem or change during the process. How long would it take to call back? A month or two? With so many landscaping places in Richmond I suggest you skip this one and call others. P.S. the other companies I contacted all called the next day or 2 and showed up at the scheduled time.
Voytek Jeruzal
Nov 2023
This is the second project done by the Green Dream. We were very happy with the first. Unfortunately with the second project we are not very satisfied. We ask to put 14 trees (evergreen thujas) to make some privacy fence. The work was done on time. After just two-three weeks the some of the trees start turning brown. I texted to the owner twice, the second time I attached photos, and ask for the advise. I didn't get any response from him. We were follow directions and water the trees for two weeks twice a day. So, I am not sure if that was our fault or the quality of the trees. The most frustrating thing is that nobody responded. I think the customer service is not the best at this company.Service: Tree landscaping
Sarah Klein
Oct 2023
I have had several projects completed in addition to regular lawn maintenance. I had a drainage problem that they resolved and now my gutters drain properly and the water is carried away from the house. I recently had some overgrown, old dying bushes removed and new sod installed. It has transformed my front yard. Trevor and the crew are great to work with and do fantastic work. They even do “odd” jobs such as fixing a railing around my basement well. Thank you Trevor, Roberto and crew!Services: Irrigation system repair & maintenance
Rachael Duarte
Oct 2023
Trevor and team did an amazing job on my sidewalk and Japanese maple beds I LOVE LOVE LOVE them!!! Thanks
Russell Lawson
Sep 2023
Trevor gave a quote on the same day as his visit.
Christopher Rowland
Jul 2023
Green Dream was a dream to work with! They were super responsive and completed our drainage project AHEAD of schedule!We had purchased a house where the builder left a drain pipe that ended in the middle of our yard… being buried underground resulted in water oozing for weeks following even light rain for a single day. The constant water killed the grass and stained the sidewalk. We reached out to several contractors looking for solutions. Green Dream had by far the BEST solution:1) dig up the current drain pipe2) extend it UNDER the sidewalk3) punch a hole in the curb for an outletThis solution allows the water to freely drain without getting trapped underground. It also did not perturb the sidewalk or the curb shape, just cut a hole in it. The HOA was happy and so are we! Attached pictures of the before and after. Will definitely turn to Green Dream for all of our landscaping needs!Service: Yard drainage
Alyssa Romeo
The Green Dream team was so great to work with. They recently did a number of projects in my yard, which included clearing and grading, installing a new irrigation zone, laying sod and extending a sump pump drainage pipe. The projects were completed in a timely manner and the yard is looking great! Highly recommend.
J R
Drivers need to go back to school and learn to drive
Juri Miller
We hired Green Dream Landscaping for a large residential project, which included landscaping, hardscaping and the addition of irrigation in our backyard. The total contract price was $76,225, which was paid in full. We've had several issues with the quality of both Green Dream's products and work, from hardscaping that lacks sufficient mortar (acknowledged by the owner, Trevor Danneman, himself) to trees (now 3) that started dying 6 weeks after planting. Over the last 3 months, I have contacted Green Dream 3 times via email regarding these issues and they will not respond. As you can see from other recent reviews, this appears to be a pattern with Green Dream. I have been forced to file a DPOR complaint as it is apparent they have no plans on taking accountability.
It's worth mentioning Green Dream was also hired to take over all of our standard lawn care last year, including maintenance of our garden beds. The total they charged for the annual maintenance contract was $4,609. See the last two photos of what one of my beds looked like the day I finally terminated their services. I did express my unhappiness with the owner and let him know I would be posting these photos online, which he did not seem the least bit bothered by. The best part of all this? They continued to send me monthly maintenance invoices for 2 months after their services were terminated, which they blamed on "system issues" and made no attempt to resolve in a timely fashion.
As a small business owner myself, I refrain from posting negative reviews of other small businesses. However, in this case, Green Dream's ongoing lack of responsiveness (despite 3 months' worth of attempts to resolve this prior to posting an online review and filing a DPOR complaint), poor quality work and complete disregard for their client's experience once they get paid, makes me believe that a review is warranted to help protect other clients.
Rachel Vicari Boone
If you're looking for a company that has good customer service and a good response time this one is NOT it! I've been trying to get a hold of them for over a month after I've already given them half of their money up front. They have no regard for ample response time. if you ever need to change something or ask a question about your project good luck. Do yourself a favor and stay far away.
Jason Ciaschi
If you want a responsive company, keep searching. I decided to have retaining walls added to my front yard and put the project out for bid. I contacted 4 companies and this was one of them. It took about 4 days for them to contact me back, which is not horrible but it gets worse. I schedule a designer to come out on a Friday between 3-4. Long story short nobody shows up and there is no phone call. Thanks for having me sit around and wait for nothing. The next day I call and leave a message stating I was frustrated nobody called or showed up. Yeah, it was Saturday so I didn't expect a call back until Monday. Nope, it was Thursday when they called and said "I still am not sure why nobody showed up, would you like to reschedule". Hell no. I don't have time for companies that take days to contact back. Imagine if I did contract with them and there was a problem or change during the process. How long would it take to call back? A month or two? With so many landscaping places in Richmond I suggest you skip this one and call others. P.S. the other companies I contacted all called the next day or 2 and showed up at the scheduled time.
Voytek Jeruzal
This is the second project done by the Green Dream. We were very happy with the first. Unfortunately with the second project we are not very satisfied. We ask to put 14 trees (evergreen thujas) to make some privacy fence. The work was done on time. After just two-three weeks the some of the trees start turning brown. I texted to the owner twice, the second time I attached photos, and ask for the advise. I didn't get any response from him. We were follow directions and water the trees for two weeks twice a day. So, I am not sure if that was our fault or the quality of the trees. The most frustrating thing is that nobody responded. I think the customer service is not the best at this company.Service: Tree landscaping
Sarah Klein
I have had several projects completed in addition to regular lawn maintenance. I had a drainage problem that they resolved and now my gutters drain properly and the water is carried away from the house. I recently had some overgrown, old dying bushes removed and new sod installed. It has transformed my front yard. Trevor and the crew are great to work with and do fantastic work. They even do “odd” jobs such as fixing a railing around my basement well. Thank you Trevor, Roberto and crew!Services: Irrigation system repair & maintenance
Rachael Duarte
Trevor and team did an amazing job on my sidewalk and Japanese maple beds I LOVE LOVE LOVE them!!! Thanks
Russell Lawson
Trevor gave a quote on the same day as his visit.
Christopher Rowland
Green Dream was a dream to work with! They were super responsive and completed our drainage project AHEAD of schedule!We had purchased a house where the builder left a drain pipe that ended in the middle of our yard… being buried underground resulted in water oozing for weeks following even light rain for a single day. The constant water killed the grass and stained the sidewalk. We reached out to several contractors looking for solutions. Green Dream had by far the BEST solution:1) dig up the current drain pipe2) extend it UNDER the sidewalk3) punch a hole in the curb for an outletThis solution allows the water to freely drain without getting trapped underground. It also did not perturb the sidewalk or the curb shape, just cut a hole in it. The HOA was happy and so are we! Attached pictures of the before and after. Will definitely turn to Green Dream for all of our landscaping needs!Service: Yard drainage