Reviews

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  • Jean Poulton
    Dec 2025

    Thank you for your help today! I had been sure that .i would lose Lili. You got me in quickly, Lili is doing remarkably well, and I am grateful.

  • Tim Mullins
    Dec 2025

    Dr Sharp and Avery are fantastic. We’ve been going here for many years and they take great care of our dog Oran and cat Yoda. They love animals here. ❤️🐶🐱

  • B Conti
    Nov 2025

    What a wonderful group of professionals at Bon air animal hospital. They have been an absolute pleasure to deal with and they all are extremely helpful and polite and the veterinary team is top notch and always just so helpful and supportive and they always explain in such detail to you about your pet’s condition. I can’t say enough good things about these people and I won’t ever bring my pets anywhere else as long as they are around! This is your new veterinarian office you will not regret it! Thank you guys so much for what you do for my Paw-Paw boy.
    Robert contartesi

  • Scott Havner
    Nov 2025

    They took great care of my little princess.

  • Elliot Smith
    Oct 2025

    I’ve been going to Bon Air Animal Hospital for a little less than a year after a dear friend who used to work there recommended I see Dr. Lipstock when my senior cat Baby got sick. He was so compassionate and worked so hard to get Baby’s health back up through Kidney disease. Baby bounced back this year but took a turn last week. While Dr. Lipstock was out of office, Dr. O’Malley walked me through end of life care for my sweet girl and helped me come to the decision to make Baby comfortable at home for her last few days. Dr. O’Malley even helped me come in last minute to get Baby some pain relief in those days.
    Baby had an awesome final weekend. She ate salmon, stared at fish in the pet store, and hung out with her best friends in the park.
    Thank you for loving and taking care of my sweet stinky girl. It will be a long time before I can love another animal the way I loved my soul cat, but know that when I do, Bon Air will be their vet.

  • Davina
    Sep 2025

    Great customer service. Thank you.

  • Michael Mallett
    Sep 2025

    Good care. Pricey but I think it is on par with other places.

  • Arin Marshall
    Sep 2025

    I highly recommend Bon Air Animal Hospital and Dr. O’Malley. She has helped our 13 year old Golden mix with acupuncture. Dr. O’Malley is compassionate, incredibly knowledgeable, and helped educate us about our aging boy’s condition. Acupuncture helped him with his back feet knuckling and helping him stay more comfortable. With a progressive condition, we really feel that it helped his overall comfort. We are so appreciative to Dr. O’Malley and Bon Air Animal Hospital.

  • Arianna Davidson
    Aug 2025

    When we moved to the area, Bon Air Animal Hospital was the closest veterinarian to us, so of course we decided to give them a try. We have two 6lb Pomeranians who adored their vet back in West Virginia, but we often had questions that never really got answered. From our very first visit here, though, the experience was completely different — and amazing!

    Dr. Haney was incredibly kind during our initial appointment to set up care and update vaccinations. He immediately noticed something we had been asking about for years: Winston has double luxating patella, grade 3, in both his back legs. Our previous vet had brushed off his wobbly walk and simply said, “he just wants attention.” To finally have a doctor listen, take time, and give us a real explanation was both eye-opening and such a relief. We left that day so impressed with the attentiveness and care shown to our pups.

    Then just yesterday, we had to make an emergency trip when Waverly ate a dead wasp and became very sick — vomiting and passing blood. It was so scary. Dr. O'Malley saw us for that visit and she was nothing short of phenomenal. She was patient, compassionate, and thorough, walking me through everything step by step. She even sat down with me to explain the estimate line by line — why certain treatments were necessary, what she recommended, and what alternatives we could consider if finances were a concern. In that moment, it was so clear she truly cared about both my dogs and me as their owner. That level of transparency and support meant the world.

    Thankfully, Waverly is recovering well now. Between Dr. Haney, Dr. O’Malley, and the whole staff, we are beyond grateful to have found Bon Air Animal Hospital. They are attentive, knowledgeable, patient, and genuinely compassionate. We know our pups are in the best hands here, and I can’t recommend them highly enough!

  • Nathalie Chantree
    Aug 2025

    Dr Haney and Dr Cline are the most wonderful and compassionate veterinarians. I can’t recommend them enough! They are knowledgeable, compassionate, and take the time to truly listen and explain everything clearly. My pets always receive the best care, and I feel completely at ease knowing they are in such capable hands. The staff is friendly, the clinic is welcoming, and you can tell they genuinely care about animals.

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Bon Air Animal Hospital

2749 McRae Rd, Richmond

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Hours

Monday: 8AM - 7PMTuesday: 8AM - 7PMWednesday: 8AM - 7PMThursday: 8AM - 7PMFriday: 8AM - 7PMSaturday: 9AM - 12PMSunday: Closed