I will say that every time I go here I feel like I am meeting with old friends. The Ulta location at 12080 Jefferson Ave. Newport News, Va. They take such good care of me. Adrienne does my hair to perfection every time and Codey does my waxing to perfection as well. Today Robin matched me for foundation and I felt like a new person when I left. Thank you ladies for being you and always making me feel special.
July 2024
I had the most amazing service from Cookie today!!! The MAC tutorial was excellent...I love how the make up looks and feels! She was very knowledgeable and made time to answer my questions with an added demo. She did so well, one of her regular customers looking for fragrances joined us. Thanks Cookie, your are awesome!!!?
June 2024
I went into ulta with a crazy list of things I thought I wanted but I’m not that educated on makeup and skincare as much as I’d like. April is an amazing asset to your brand and store. She helped me find what I wanted and then directed me to things that were good for my complexion and skin tone. She was a savior. She was professional, knowledgeable, and made me not feel silly. I appreciate someone like her in customer service so much! She took the time to educate me and even though I spent more than I had planned I left satisfied and excited about my purchases and new found knowledge. She was amazing. There was also another lady there helping and I hate to forget... read full review
I will say that every time I go here I feel like I am meeting with old friends. The Ulta location at 12080 Jefferson Ave. Newport News, Va. They take such good care of me. Adrienne does my hair to perfection every time and Codey does my waxing to perfection as well. Today Robin matched me for foundation and I felt like a new person when I left. Thank you ladies for being you and always making me feel special.
I had the most amazing service from Cookie today!!! The MAC tutorial was excellent...I love how the make up looks and feels! She was very knowledgeable and made time to answer my questions with an added demo. She did so well, one of her regular customers looking for fragrances joined us. Thanks Cookie, your are awesome!!!?
I went into ulta with a crazy list of things I thought I wanted but I’m not that educated on makeup and skincare as much as I’d like. April is an amazing asset to your brand and store. She helped me find what I wanted and then directed me to things that were good for my complexion and skin tone. She was a savior. She was professional, knowledgeable, and made me not feel silly. I appreciate someone like her in customer service so much! She took the time to educate me and even though I spent more than I had planned I left satisfied and excited about my purchases and new found knowledge. She was amazing. There was also another lady there helping and I hate to forget... read full review