Reviews

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  • donna parker
    Jun 2026

    Smith Brothers did a great job refinishing our hardwood floors! Thanks to Jay and Troy for doing such a good job and for always showing up on time or early! That doesn't happen very often these days but much appreciated! Wish I had before pics because the floors were so very dark and dull! They look new again! Thank again! πŸ‘

  • Danny Banks Sr
    Apr 2025

    Best hardwood company on the Peninsula bar none. We used them at least five times in a couple of homes. And we’re using them now for the home of my wife’s bonus mom. Great service, customer-friendly, professional, prompt, and reasonable prices. Free estimates for work.

  • Kathy Thomasson
    Aug 2024

    No attention was given to selection of quality hardwood strips when our new floor was installed. Even though extra hardwood was ordered and carried away after the job was completed, as I have now lived with this floor for 10 months, I see all the inferior pieces that were installed. There was an issue with tile that was removed and debris left behind in AC floor vents, but to his credit Troy did rectify the problem by having the vents professionally cleaned. The crew and Mr Troy were polite and easy to work with. With so many great reviews, I expected a β€œ5 star” job.

  • Tony Brush
    Aug 2024

    Required half payment (cash) upfront. Put wrong finish on twice. Third time, had clearly visible grit (and could feel it) throughout finish. Fourth time, areas were missed (again, clearly visible). Never heard from Mr. Smith again, even though he knew the finish was poorly/unevenly applied, and had offered to reapply/fix it. (Also, dripped finish down risers, and chipped risers.) Had another contractor come and reapply top coat for 25% of what Smith charged. 16 months since our ordeal began, our friends who recommended Smith need their floors redone just seven years later because top coat is wearing off (they have no children and only one small and gentle elderly dog).
    Perhaps Smith can do honey-colored or "natural" (light) floors. Of course, you wouldn't see all the mistakes with a lighter color (ours our darker), but you'd have to be ok having the top coat reapplied every several years even with minimal wear and tear.

  • Nancy K.
    Aug 2024

    Wow! We had our Subaru Outback detailed today and it came out far beyond our expectation. The interior looked factory new, and this is really saying something, considering the amount of husky dog hair inside the car. We appreciate that he stayed at the price he originally quoted and delivered the car within 10 minutes of the time it was promised. Highly recommend JC Auto Detailing in Seaside, Oregon.

  • John Summers
    Oct 2023

    Very professional and reasonably priced

  • Chris Kennedy
    Jun 2023

    They were able to fit my work in first thing in the morning just a couple days after I called, and the work was done quickly and beautifully.

  • Savannah Johnson
    Mar 2023

    This company not only did amazing work on the floors in my home but also was just a pleasure to work with. Very professional, very efficient and an all around great experience. Cant recommend them enough our floors look better than we even imagined they would

  • Sprigg Lynn
    Oct 2022

    Smith Brothers are awesome! Best service and workmanship

  • susan English
    Aug 2022

    If rated 1 to 10, this company is a 10. They refinished our original floors from the 1920s and did an outstanding job. They were prompt, efficient, cost effective, and professional throughout the process. We are very pleased with the result and would definitely recommend them!Service: Restoration

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Smith Brothers Hardwood Flooring

1703 27th St, Newport News

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Hours

Monday: 8AM - 12PMMonday: 1 - 5PMTuesday: 8AM - 12PMTuesday: 1 - 5PMWednesday: 8AM - 12PMWednesday: 1 - 5PMThursday: 1 - 5PMThursday: 8AM - 12PMFriday: 8AM - 12PMFriday: 1 - 5PMSaturday: ClosedSunday: Closed