Finished product looks great - just what we were looking for. The team was easy to work with. Easy to schedule and constructed/stained a beautiful fence.
March 2019
I thought they were going to be a great company however they turned out to be a disappointment. An estimator came out quickly to my house to take his measurements. He assured me that I would have the estimate within a day or 2. After calling 3 days later to get an update, I was told that someone would call me back shortly. 2 more days have gone by and no response. I can't imagine what it would be like if we had work done and had any issues. When I called to let them know my frustrations and that I would not be using them, the person on the other end of the phone did not seemed surprised.
March 2019
There were a lot of problems working with this company that are all centered around customer service and communication. They came and took measurements and installed flags to show where the fence would be. On a day of installation my wife noticed that they are installing fence not where the flags are (partially our fault because we asked them for a discount and instead of that they just diminished the square footage ) so she asked if its possible to move fence up to the original measurements, they agreed , told her they they would need extra materials( she agreed to that) and couple guys left to get it. When we got back from work the fence was installed where we didn't... read full review
Finished product looks great - just what we were looking for. The team was easy to work with. Easy to schedule and constructed/stained a beautiful fence.
I thought they were going to be a great company however they turned out to be a disappointment. An estimator came out quickly to my house to take his measurements. He assured me that I would have the estimate within a day or 2. After calling 3 days later to get an update, I was told that someone would call me back shortly. 2 more days have gone by and no response. I can't imagine what it would be like if we had work done and had any issues. When I called to let them know my frustrations and that I would not be using them, the person on the other end of the phone did not seemed surprised.
There were a lot of problems working with this company that are all centered around customer service and communication. They came and took measurements and installed flags to show where the fence would be. On a day of installation my wife noticed that they are installing fence not where the flags are (partially our fault because we asked them for a discount and instead of that they just diminished the square footage ) so she asked if its possible to move fence up to the original measurements, they agreed , told her they they would need extra materials( she agreed to that) and couple guys left to get it. When we got back from work the fence was installed where we didn't... read full review