I recently had the most incredible experience at Ulta, all thanks to one outstanding employee, Taj!!! I was on the hunt for the perfect first-time eyelash clusters for my daughter's upcoming birthday, and Taj went above and beyond to assist me.
I initially came in to schedule a lash cluster appointment, but after speaking with Taj, and learning that only strips are offered for appointments, she recommend the perfect solution. She patiently listened to my needs and concerns, offering expert advice and suggestions that made me feel confident in my choice. I was impressed that not only did she offer me expert advice, She took the time to... read full review
May 2024
I have shopped at this location a few times and everytime the sales associates have been wonderful. I can't remember her name but the girl with the green hair and tattoos is amazing, she took her time and gave me an in depth lesson on how to color correct. Today Susie from clinique helped me shade match a new foundation and made selection process less intimidating. Everyone who works here seems to have an eagerness to answer questions and help without making you feel like a burden, its so refreshing. I honestly learn something new everytime I walk in here.
May 2024
I am writing this review because I just had an amazing experience with Samantha at this location. It’s a pretty rare phenomenon these days to see great customer service, especially in retail stores. I had visited multiple stores within 2 days and Samantha stood out as a star. I came in to make an exchange. This location did not have the product, so she offered shipping to my home. I was not going to be home when it arrived so she not only checked other stores stock, she called them to ensure they had it, and asked if they’d hold it for me. I was going to leave but saw there was a sale on a product and passively mentioned it. She heard me and said she would take me... read full review
I recently had the most incredible experience at Ulta, all thanks to one outstanding employee, Taj!!! I was on the hunt for the perfect first-time eyelash clusters for my daughter's upcoming birthday, and Taj went above and beyond to assist me.
I initially came in to schedule a lash cluster appointment, but after speaking with Taj, and learning that only strips are offered for appointments, she recommend the perfect solution.
She patiently listened to my needs and concerns, offering expert advice and suggestions that made me feel confident in my choice. I was impressed that not only did she offer me expert advice, She took the time to... read full review
I have shopped at this location a few times and everytime the sales associates have been wonderful. I can't remember her name but the girl with the green hair and tattoos is amazing, she took her time and gave me an in depth lesson on how to color correct. Today Susie from clinique helped me shade match a new foundation and made selection process less intimidating. Everyone who works here seems to have an eagerness to answer questions and help without making you feel like a burden, its so refreshing. I honestly learn something new everytime I walk in here.
I am writing this review because I just had an amazing experience with Samantha at this location. It’s a pretty rare phenomenon these days to see great customer service, especially in retail stores. I had visited multiple stores within 2 days and Samantha stood out as a star. I came in to make an exchange. This location did not have the product, so she offered shipping to my home. I was not going to be home when it arrived so she not only checked other stores stock, she called them to ensure they had it, and asked if they’d hold it for me. I was going to leave but saw there was a sale on a product and passively mentioned it. She heard me and said she would take me... read full review