Was a loyal customer for many years but recently quit after my stored tan dollars disappeared. Good tanning place still. It's simply about poor options to manage your account and have palm beach provide any sort of transparency about our accounts.
July 2024
I love Palm Beach Tan. I've been a member for many years and I'm just now seeing these negative reviews. I don't know why. I guess anyone can have a bad experience but generally this location is on top of it. I was once turned away 20 minutes before closing (because the teenager was ready to go home) and I sent an email to the store and the district manager contacted me immediately and resolved it. Great customer service. Also, the Sunscape provides a fantastic spray tan! It looks incredibly natural. People often ask me if I've been laying on a beach! Anyway, don't hesitate to go here. It's a great product, great staff, and parking is super... read full review
July 2024
I’ve been a client here for many years and think as far as tanning, it’s the best. There’s ALWAYS a wait which can only mean good things? I walked in yesterday and was greeted by Suzanne with the friendliest smile ? she looked me up and took the extra time to make sure the bed I was going into was in perfect shape. I don’t plan on letting my membership go anytime soon.. I mean it’s summer and I’m tanning ? maybe it’s just that good ?
Was a loyal customer for many years but recently quit after my stored tan dollars disappeared. Good tanning place still. It's simply about poor options to manage your account and have palm beach provide any sort of transparency about our accounts.
I love Palm Beach Tan. I've been a member for many years and I'm just now seeing these negative reviews. I don't know why. I guess anyone can have a bad experience but generally this location is on top of it. I was once turned away 20 minutes before closing (because the teenager was ready to go home) and I sent an email to the store and the district manager contacted me immediately and resolved it. Great customer service. Also, the Sunscape provides a fantastic spray tan! It looks incredibly natural. People often ask me if I've been laying on a beach! Anyway, don't hesitate to go here. It's a great product, great staff, and parking is super... read full review
I’ve been a client here for many years and think as far as tanning, it’s the best. There’s ALWAYS a wait which can only mean good things? I walked in yesterday and was greeted by Suzanne with the friendliest smile ? she looked me up and took the extra time to make sure the bed I was going into was in perfect shape.
I don’t plan on letting my membership go anytime soon.. I mean it’s summer and I’m tanning ? maybe it’s just that good ?