Reviews for Tim's Repair Service
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards
Ratings
Google: 2.7/5
Tim's Repair Service
1309 County Line Rd, Bassett
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Piss pore excuse of a repair service ever!My parents called them since Lowes recommended them to fix a 6000.00 dollar state of art ice maker on a three year old fridge. They had to order a part. Then came back three weeks later to put it on. Worked a day or two, then they went awall. Would not answer phone, left message after message, still no return call. I advised Lowes to take them off their list and am in the process of reporting them to better business bureau to keep this from happening all to often. I've talked to other people who have been taken advantage of to the point that they could have bought a new appliance rather than putting money in one that needed repair...read full review
I spent over $300 to Tim’s Repair Service for a misdiagnosis. After getting my machine back, it still had issues, which I reported to him right away. He told me he’d come back and look, but he never showed. He then made 2 more dates to show, never showed or called. I had to get another person out here and pay them to get the proper diagnosis. I had great customer service from Tim’s son and his husband; people make misdiagnoses; that’s not the issue. The issue is lack of keeping one’s word with Tim. It’s the fact that he wouldn’t come back and kept telling me he was going to, but then would never show or even bother to call/text me. Keeping one’s word in...read full review
They came out, seen the code on the stove and told us they had to order a part that cost $371.00. This was in April 2022. Said the part would be in in two weeks. He never called us back. We had to keep calling (which he never answered) and texting. He finally replied with the part isn't in yet, we ordered the wrong part, we are on vacation, etc. Finally in July they come and replace the part and it doesn't fix it. So they had to order another part. They put the original part back on and took the new part with them (no money refunded). Had to order another part for $150. Said part would be in in a week. Another month of no communication nor responses. Then 3 months later,...read full review