About Standard Optical - West Valley Eye Doctor
Reviews for Standard Optical - West Valley Eye Doctor
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by appointment only accepts credit cards bike parking
Standard Optical West Valley is a trusted eye care provider in Salt Lake City, UT, offering comprehensive eye exams and treatment for various eye conditions. They have a wide selection of eyewear, including eyeglasses, contact lenses, and ophthalmic lenses. The staff, including Melanie and Jovanna, provide exceptional customer service, going above and beyond to meet patients' needs. While some customers have experienced issues with staff rudeness, the majority of clients appreciate the friendly environment and great customer care. Overall, Standard Optical West Valley is a reputable eye care provider with a focus on quality service and patient satisfaction.
So, the girl who was helping you was named Melissa. It seems like there was a bit of miscommunication about the available locations. It's definitely important for customer service representatives to be aware of the availabilities and communicate them clearly. It can be frustrating when you find out later that the location you wanted is fully booked. It would be great if they could proactively provide that information instead of waiting for you to ask. Also, it's always helpful when customer service representatives follow up or call back instead of just hanging up. It shows that they care about resolving any issues or concerns. Hopefully, they can improve their system and provide better service in the future!
I personally have never been here but based on some of these “lowest” reviews I won’t be anytime soon. As someone with anxiety related to people poking my eyes and touching my face bad reviews like these stick out to me. It seems there’s a common trend that these comments are all referring to rude customer service and issues from staffing rather than the actual dr themselves. If I had a business I would take better care to ensure my staff held the same standard and it seems the standard of this staff is very low, if this isn’t a problem for the practicing dr., that’s the first problem. On to continue my search for a respectable, reputable eye dr. with equally...read full review
This is by far the best Eye Wear Company. Such a friendly environment and provide great customer care. Jovanna was amazing with helping me schedule an appointment that worked out with my schedule. I highly recommend this place.