Sugar Land Spray Tanning & Spa

Sep 2021

Absolutely horrible and I didn't even walk in! I used the Groupon app to purchase a service, and called in early to schedule an appointment (As advertised). I did my research and this ad was recently updated on 04/19, I purchased it yesterday. The lady who answered sounded like she was asleep in bed and I woke her up. Remind you, the business hours list as OPEN at 8 AM. After asking about my offer, she then says;" I no longer use Groupon." " You have to get a refund through them sorry." Highly unprofessional. Why advertise a service that you clearly could not honor? The best response should have been; "I can rebook you today and maybe give you a small discount for the...read full review

Sep 2021

I wish I had gone over the reviews before booking. I was asking for help over the phone and she told me she had to hang up because someone was calling her. Hello, I’m on the phone with you right now needing help to book and you end our call? I do not recommended because of the rude service. There was also miscommunication. I had a Groupon purchase and then she told me she doesn’t take it. This was a waste of my money and time and I feel like I was not prioritized. Even if there was no appointment you could have let me know a time and date that I could book.

Sep 2019

This should be a one star! I got a call from an unknown number, so I answered and this lady spoke almost in tongues. She then proceeded to say that I had called her this morning which is a false statement! So I said no ma’am you are mistaken and she said, “ I know I got a call from this number this morning but whatever!” I never in my life have gotten a spray tan so why would I need to call you?