Distinctive Marketing Ideas

Aug 2020

We recently made a purchase. Neither on the purchase form nor the confirmation page was there any mention of a "freight charge." When we received the invoice, however, there was a freight charge of almost $70!! We've tried numerous times to contact them using the contact info on their website - both on phone and email - but we have not heard anything back. Please be careful purchasing from this site as they may add on unexpected costs and are impossible to hear back from.

Aug 2013

I did a project with Distinctive Merchant Services about a month ago. I was working with Bonnie, the owner. Everything started off okay, but then the delays started. Communication was non-existent, until one day when I was finally able to reach her. When the items came in, they were done incorrectly. This was for an event, so there was no way for me to rectify the situation on my end. When I got back in touch with Bonnie, she was dismissive, rude, and very condescending. I politely asked for a discount off my purchase (Not even a refund, which I probably deserved) and I actually heard her chuckle. Disgusting, and unprofessional. There are tens of other promotional products...read full review