Ulta Beauty

Feb 2024

Today I received a beautiful color and amazing cut from Heather. She always does an amazing job! While my color processed, a woman brought her young daughter for a haircut and Heather was helping them.Despite the mom being rude and getting loud, Heather remained professional and asked if she would prefer a different stylist. Luckily for everyone else the mom agreed. I’m not going to say what all I overheard, but this customer was out of line. She was also standing right next to Heather as she attempted to start the haircut. One accidental bump and the child, or Heather, could have been injured. It seems obvious that you shouldn’t hover over a person with sharp objects...read full review

Feb 2024

I got a much needed hair cut and balayage, and was satisfied with the price of services. I got a full balayage, haircut, and olaplex treatment. Kemper did a great job. My hair looks and feels so much healthier, and I have a toner touch up booked for March.

Jan 2024

This location isn’t my usual place and this evening’s trip reminded me why. Customer service was nonexistent. No one greeted us when we arrived, even though the cashiers looked straight at us. We saw staffers walking around but no one asked if we needed anything. Again, eye contact, but no interaction or interest in us. While I was looking in an aisle near the front, the cashiers greeted the other customers. And I noticed the Juvia’s Place area was a mess, but the other brands were all neat and orderly. Interesting. We only talked with / heard from someone at the end when we were getting in line. The cashier was friendly though. The Gateway and RR locations are...read full review