About ETR East Texas Refrigeration Air Conditioning & Heating
ETR East Texas Refrigeration Air Conditioning & Heating is known for its friendly and professional service. Customers appreciate the thoroughness of their technicians, who take the time to clean and inspect units, ensuring comfort throughout the seasons. Reviews highlight excellent installations and maintenance, with staff members praised for their knowledge and attention to detail. Many customers feel they can trust ETR for honest service at a fair price, setting them apart from other companies. The technicians, including Jesus Estrella and Oscar, are often commended for their polite manners, clear communication, and timely repairs. They carefully explain issues and options, whether for patch jobs or full repairs, helping customers make informed decisions. Overall, ETR is recognized for its commitment to quality, reliability, and customer satisfaction.
Top notch place to do business. Prompt, professional, and polite! Their technicians - couldn’t ask for nicer people and that goes for the people at the office as well.
Always love & a pleasure doing business with ETR. They are Johnny on the spot when needed. They are efficient & informative on every call each & every time I use them. Always my go to when the need arises.
My AC went out in the middle of July , with me being 9 months pregnant, 5 days before my baby arrives. To say I was stressed would be an understatement. We called ETR at 7:30 in the morning on a Saturday. My technician Oscar Miranda was here by 8:30 and my AC was fixed by 9. Beyond pleased with the service provided and will use again in the future. Oscar was very kind and respectful and easy to talk to!! Thank you so much ETR/Oscar , yall saved the day!