I'm not sure what service Metro is providing .I recently purchased an window air conditioner unit from Home depot. After the unit had been delivered I attempted to contact Metro to set an appointment for the installation for 3days at different times I left.Multiple messages but never received a response no call back no email nothing. As a last ditch effort I contacted the Home Depot service department they tried to contact them as well and received the same response a voicemail wit no response. While as was waiting on hold with Home Depot I looked up the reviews on Metro not any of them were good that's a first time I've seen that. So after the agent returned... read full review
August 2022
I don't recommend this company to use at all.They don't deserve even 1 star. I bought and install a new AC unit through this company and have two years service contract with them. During purchase time they were saying if there were any issue with it just give us all call and they will be there for you but it was all lie. Since last two days the new AC unit is not working. I called them more than five time nobody showed up.. Each time they ask for my info and never show up. Its the worse company I have ever dealt with.Services: Install AC
August 2020
Wow!!!! Clark was amazing, he explained the problems of my A/C unit perfectly. As someone who does not know how exactly the A/C works, I feel like I can explain this to anyone! Clark was very professional, I would not hesitate to recommend him.
I'm not sure what service Metro is providing .I recently purchased an window air conditioner unit from Home depot. After the unit had been delivered I attempted to contact Metro to set an appointment for the installation for 3days at different times I left.Multiple messages but never received a response no call back no email nothing. As a last ditch effort I contacted the Home Depot service department they tried to contact them as well and received the same response a voicemail wit no response. While as was waiting on hold with Home Depot I looked up the reviews on Metro not any of them were good that's a first time I've seen that. So after the agent returned... read full review
I don't recommend this company to use at all.They don't deserve even 1 star. I bought and install a new AC unit through this company and have two years service contract with them. During purchase time they were saying if there were any issue with it just give us all call and they will be there for you but it was all lie. Since last two days the new AC unit is not working. I called them more than five time nobody showed up.. Each time they ask for my info and never show up. Its the worse company I have ever dealt with.Services: Install AC
Wow!!!! Clark was amazing, he explained the problems of my A/C unit perfectly. As someone who does not know how exactly the A/C works, I feel like I can explain this to anyone! Clark was very professional, I would not hesitate to recommend him.