Reviews for Firehouse Animal Health Center Leander
Add your commentFirehouse Animal Health Center Leander
3501 Lakeline Blvd #150, Leander
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3501 Lakeline Blvd #150, Leander
Directions Call Website Suggest an Edit
I love the hospital, dr.montez, and every technician who help oreo with his fear aggression. But I absolutely dislike that Sabrina front desk lady is rude to me and oreo every single time we have interaction with her. She definitely needs some training in customer service. She doesn't need to know how to smile or anything but she sure does need to learn how to talk and not be rude and swear at her hospital clients. I try to be as kind as possible and understanding of her situation. Everyone has their bad days and are dealing with alot of stuff that others wouldn't know. So I try my best to be patient and understanding of her behavior towards me and oreo but... read full review
We had an exceptional first visit. From the moment we walked in until we left, we were treated like VIPs—honestly, I checked to see if we accidentally booked a spa. Our kids got an animal coloring book and were allowed to adopt a stuffed pet, our puppy left with a brand-new dog tag like the star she is, and I was gifted a bottle of wine… which felt especially thoughtful considering we’re currently potty training a new puppy and running on zero sleep. Every question and concern we had was answered with patience and genuine care. The veterinarian was fantastic, and the technician was next-level AMAZING. Highly recommend bringing your fur babies here—you’ll leave... read full review
This review is long overdue. Firehouse Animal Health Center has cared for our cat and dog for several years, and from the very beginning it was clear that they truly believe animals are family, not property. That mindset alone sets them apart, and it’s something we felt in every single visit.
Sadly, we’ve recently moved out of state and can no longer use Firehouse, but they are already missed tremendously. The entire staff genuinely adored our pets and were always so excited to see them. Our dog has a complex medical history, and they were consistently on top of everything — treatments, recommendations, and thoughtful alternatives — always making... read full review