Jack Brown Cleaners

Jan 2024

Dropped off a pair off pants to be hemmed. The ticket said they'd be ready in a week. I come back a week later to be told they wouldn't be ready for a month. Um, no. I would have appreciated being told that when I dropped the pants off to begin with, instead of having them waste a week of my time.

Nov 2023

I brought 3 coats in for new buttons. 14 buttons total, amd a zipper fix. They charged me 62$ added one button and didn't touch anything else. Supposedly they cleaned them but they still had stains all over and they had the coats for 2 weeks. Manager refused to refund me and insisted was trying to tell me how much they would charge for the fixes we brought them in for in the first place. Apparently they are going to call me on Monday to tell me if they are going to refund me for not calling to tell us they couldn't find buttons. I am not holding my breath. I took them to Victory in San Marco's and they are making the adjustments and will have them done in just a few...read full review

Nov 2023

When I called about prices I was told for pants they are $8 a pair for dry cleaning, and shirts are $4 a shirt and I should bring them in that same day because they are having a "discount" going on. If I waited till the next day it would all go up a dollar. So of course my bf and I need our clothes within 2 days after bringing them in. So I ended up bringing in the clothes. The "discounted" prices they gave were their normal prices. I brought in 6 pairs of pants (then she told me they could not be dry cleaned cuz its spandex) and 7 shirts. All together even adding an extra dollar it should cost no more then $76. They charged us $120.27. He wasn't going to give me my...read full review