Reviews for Castle Dental & Orthodontics
Write a reviewFrom Castle Dental & Orthodontics
Hours
Monday: 8AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: 8AM - 2PM
Sunday: Closed
Tips
accepts credit cards accepts insurance gender-neutral restrooms
Ratings
Google: 4/5 Facebook: 4.7/5 Nextdoor: 9 ❤️Castle Dental & Orthodontics
9809 Farm to Market 1960 Bypass Rd W, Humble
Directions Appointment Call Website Suggest an Edit
The service provided by the doctors and dental assistance staff is great, very proficient, however the front desk manager has bad customer services both in person and over the phone, which makes the overall experience here as a patient an inconsistent. If we would not be towards the end of our ortho treatment, I would switch dentist.
Dr was very good and thorough but that staff seemed confused and did not set up the procedure I went into the office for.Also I was never sent new patient paperwork ahead of my appointment as promised so this made my appointment time last 30 minutes longer then required.
Upon entering Castle Dental I approached the counter and was greeted with a smile from the front desk clerk. She was cordial and informative. The x-ray technician was very pleasant and directive, then I met the doctor. He was very clear and concise concerning my x-rays and what I needed for my teeth to be super healthy. I want to thank Castle Dental for making me feel welcome.