This is not the closest location near me, so it was my first visit for a pickup order. My experience with Kroger pickup has not always been favorable. However, I must say, Monique has changed my opinion. Good customer service is difficult to find these days, but she went above and beyond, which exceeded my expectations! She was kind, thoughtful with regards to substitutions and packing groceries. Thanks again Monique, they need more people like you!!
August 2023
I like this Kroger, however it is severely understaffed. Never have more than two checkouts open and rarely have more than one employee bagging. I dont like having to use self-checkout with many items. Also alot of homeless people and crackheads hanging out in the front of the store by the shopping carts. Still beats the sshow that is the Heights HEB
November 2022
This review will be about the super clean store and one specific item that I came to purchase- Apple pie filling, specifically the Kroger brand. If the word is it out I am spilling the beans on the pie filling. It has been said that there is more apples than all that sugary slime that is in most pie filling and I can say the rumor is true. They beat all the names brands. Open the can and it's stuffed with apples. I purchased quite a few/not saying how many but it was a bunch. Came home and made everything imaginable with apple pie filling as it's THAT good. The store is very chic looking and very clean. The aisles are a bit skinny and carts seem to have some... read full review
This is not the closest location near me, so it was my first visit for a pickup order. My experience with Kroger pickup has not always been favorable. However, I must say, Monique has changed my opinion. Good customer service is difficult to find these days, but she went above and beyond, which exceeded my expectations! She was kind, thoughtful with regards to substitutions and packing groceries. Thanks again Monique, they need more people like you!!
I like this Kroger, however it is severely understaffed. Never have more than two checkouts open and rarely have more than one employee bagging. I dont like having to use self-checkout with many items. Also alot of homeless people and crackheads hanging out in the front of the store by the shopping carts. Still beats the sshow that is the Heights HEB
This review will be about the super clean store and one specific item that I came to purchase- Apple pie filling, specifically the Kroger brand. If the word is it out I am spilling the beans on the pie filling. It has been said that there is more apples than all that sugary slime that is in most pie filling and I can say the rumor is true. They beat all the names brands. Open the can and it's stuffed with apples. I purchased quite a few/not saying how many but it was a bunch. Came home and made everything imaginable with apple pie filling as it's THAT good. The store is very chic looking and very clean. The aisles are a bit skinny and carts seem to have some... read full review