HCA Houston Healthcare Medical Center

Medical Centers

1313 Hermann Dr, Houston, TX 77004
(713) 527-5000

Reviews for HCA Houston Healthcare Medical Center

  • Jan 2022

    Staff was very nice and all. My main complaints were it took hours for them to sort out which doctor was my admitting doctor from the time I was admitted in the ER. So I wasn’t given medications or food orders for at least 6+ hours. I was being admitted for possible infection in my back after back surgery. I had a massive migraine and they couldn’t give me anything but Tylenol because of the mix up. It was more a managerial mix up and not the nurses themselves.I didn’t get a room due to lack of beds, but that’s because of actual lack of staff (can’t blame them) and the ER gurney’s are not comfortable to sleep on all night long.

  • Dec 2021

    It's difficult putting into words how grateful I am for the interventional radiology team (Sunni RN, Pam RN, Dr. B, and the techs) and especially, Greg Edwards in the pre-testing department. I would hope that this review is passed on to their leaders. These people are phenomenal! They made an extremely overwhelming experience feel less mentally and emotionally taxing. I also appreciate the cleanliness of the facility.

  • Dec 2021

    Overall the care was really good and I felt very safe and confident with the facilities and the medical staff. The biggest issues were in the communication area, especially with billing. When my doctor first scheduled my surgery, they asked me to call and confirm my details with HCA Houston. I tried to do so, but they did not have any info about my surgery in their system. So I waited a week and called back, same issue. Waited two weeks, called back, still nothing.Finally, they called me to confirm my details (about two weeks out from surgery) and setup my pre-op appointments. I asked to confirm my expected financial commitment and insurance payments but was told “another...read full review

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Ratings

Google Google: 4.2/5

HCA Houston Healthcare Medical Center

1313 Hermann Dr, Houston

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