Reviews for Bill Clair Family Mortuary
Write a reviewFrom Bill Clair Family Mortuary
Hours
Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 5PM
Friday: 10AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards black-owned offers military discount open to all
Ratings
Google: 2.9/5Bill Clair Family Mortuary
2603 Southmore Blvd, Houston
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After paying for my husband's funeral, Bill allowed my inlaws to bully him into giving them his remains. He did not mail the ashes to me as he told me he would do. If you lose a loved one - be mindful, he will shred any evidence of you paying for the funeral, although the contract in the file shows exactly who paid for the funeral. Nothing he or his wife does will bring closure to my kids. Be mindful when dealing with this business. Next of Kin means nothing to them. They're easily bullied into breaking every single policy outlined, that would prevent issues such as these from happening! My dad's funeral was a nightmare over 30 years ago at this funeral home, to see...read full review
We were told the funeral was at 11am. I even confirmed it with the wife over the home. YET day of service they started at 10am and placed our mother in the ground when NO family was there. They knew our numbers when it came to making payments but day of service when they saw NO ONE there at 10am they didn’t think to call us. Honestly feel like we should get our money back for the lack of care, communication, and services not provided. I just don’t have the energy to fight b/c we are grieving over our mother. But I would not recommend using their service. And they had no remorse or words when we called and inquired on the matter
Do not do business with these people . Unless you want to receive the wrong ashes and still no death certificate for after 4 months . Didn’t care about finding the solution or apologizing . Care about the money more than the people that’s paying them.