About Massage Envy
Massage Envy offers massage, skincare, and total body stretch services designed to promote overall well-being. Customers have praised the skilled therapists, highlighting their professionalism and ability to provide effective relief from tension. The staff has been commended for their excellent customer service, including appointment reminders and a welcoming atmosphere. The cleanliness and ambiance of the facilities have also been noted as positive aspects. Recently, some customers have shared mixed experiences regarding appointment scheduling. One customer mentioned arriving for an appointment only to find their therapist had not arrived, which caused frustration. However, after discussing their concerns with the franchise owner, they noted improvements in service and the importance of good communication. On a positive note, many have recommended Ashley for her exceptional skills. One customer described her as understanding and attentive, providing suggestions for stretches that promote health. Another remarked on her ability to relieve pain and stiffness, calling her a magician. Overall, customers appreciate the commitment to improvement and the value of finding reliable staff at this location.
I have a recurring subscription for massages once a month. I appreciate and really benefit from the massages and all the staff there has been professional and kind. However; my preferred masseuse is Ashley. She takes care to relieve me off my tension and soreness. She is very skilled at addressing pressure points and leaves me feeling refreshed.
I meant to share sooner about my facial experience with Tabby. She was very knowledgeable and always explained what she was doing and its purpose. At the end, she took the time to write down a daily routine to follow as well as a facial schedule for optimal results. I never knew to wash my face for 2-3 minutes until she told me. My skin has never been more clear with fewer visible pores. I am so thankful for her expertise and am looking forward to seeing her soon!
I normally don't like writing reviews, but figured I might as well get this documented for others to reference if they experience a similar situation. Wife and I had accounts with this Harker Height ME location pre-COVID and canceled around the height of the pandemic. Even though I had established the account in Harker Heights, I had recently retired from the military and was working in the DFW area and utilized the ME locations there. When my wife and I did use the HH ME location we had no issues. Fast forward 5-6 years later, we decide to re-establish our account with the HH ME location in November 2024. From then up until today, we've been paying and only my wife has...read full review