About SERVPRO of North Garland
SERVPRO of North Garland is a professional restoration service that specializes in cleanup after fire, smoke, and water damage for both residential and commercial properties. The team is known for their knowledge and ability to explain the mitigation process clearly. Many clients have highlighted the excellent project management and communication, with a single point of contact making the renovation process smoother. Customers appreciate the quick response and the professionalism of the staff, who work diligently to minimize disruption during emergencies. Overall, SERVPRO of North Garland is recognized for its courteous service and effectiveness in handling tough situations, helping clients return to normal life as soon as possible. Clients have praised the team's professionalism, responsiveness, and ability to handle even the most challenging situations, with one customer describing the experience as "like it never even happened." Another customer, Jose Guerrero, found the staff to be very helpful and understanding, and expressed plans to use their services again in the future.
SERVPRO provided excellent service from beginning to end of their work. From initial water removal, mitigation, tear-out, restoration, remolding, pickup and pack back, and final inspection , every phase was most professional and always courteous and respectful, especially as we stayed in our home during all these phases and processing. Apt our process experts including Jose Guerrero, Mindi Parker, and Memo went out of their way to make this difficult process bearable and the interchange friendly.
Had a backup of sewage in my house at 10pm on a Friday. Called the local Servpro which was North Garland and they quickly dispatched Memo and Oswaldo. These guys were fantastic. They sent me a text to give me a heads up of their arrival (which was about an hour after my call). They arrived and used their equipment to asses the full extent of the damage, which was worse than I thought. They explained everything they were going to do before they did it and maintained professionalism and respect through the entire project. I can't recommend this Servpro more during a moment of stress and heartache.
Lived up to their moto, 'like it never even happened'. From the water leak event to the final reconstruction, ServPro of North Garland did a great job keeping me informed and making the problem go away.