Texas Digestive Disease Consultants: Dallas - North Park

Do not use this group! Terrible about communication and working with patients. Once you are assigned a Dr you are stuck with that doctor forever! Terrible online chart software. Just a frustrating mess.

**My username and photo are pseudonyms, for medical privacy purposes. I am a legitimate patient of TDDC** As other reviews have stated, their billing department (GI Alliance) is borderline FRAUDULENT at worst and outright incompetent at best. Complete lack of transparency in bills received, due dates that have already passed, mailed statements that conflict with online statements, bills that don't reflect cleared payments, etc. They say I have an overdue amount, which I've already paid. Problem is, they applied my payment to a different charge for the same service date, so the first charge remains and is considered late. They are IDIOTS. This place is the WORST.... read full review

I would think twice before making an appointment here. First, they hardly answer the phones. Their billing department is a joke. They are unhelpful to say the least. I was due a refund and I called about it. The guy told me it would be automatic since I canceled appointment and to give it two weeks. I waited 2 weeks and received no refund. I then disputed Credit card charge and bank reversed it. Then I receive a $25 charge back fee for a returned payment. I call to see about it and they claim I never requested a refund which is a lie. They refused to reverse the $25 fee so basically I was charged $25 for them to return my money that was due to me! Save yourself a headache.