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Roto-Rooter Plumbing & Water Cleanup
3016 Polar Ln, Cedar Park
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This was one of the most stressful things I have ever gone through and this Team did everything possible to take the stress away and help me from start to finish. The group which was led by Cory and Abilio (both of whom are fantastic at what they do!) helped me in every way possible and I could not imagine having gone through this with any other company. Joseph was my main point of contact and I cannot begin to explain what his calm demeanor and informed assistance meant to me. Highly recommend!
I had a major mess. Water backed up and flooded my downstairs. Two hours after this flood, Joseph De La Cruz, field supervisor, was in my home, organizing clean up, decontamination and helping me contact insurance. He really walked me through this entire process and was a tremendous help. Then I had an entire team. Thank you Cory, Dehan, Abilio and Logan. You guys were professional, prompt, and polite. Special thanks to Cory for going above and beyond.
TLDR: I called Roto-Rooter Friday at 4pm. Quick, responsive, & professional. Work was done by 6pm! 5 stars! ⭐️⭐️⭐️⭐️⭐️
I put on an online request another big plumbing company last Sunday needed to fix a disposal this week. I called W when nobody called back. I was told they put me on TH schedule but then no showed twice. This is week before Spring Break and we couldn't leave to go to the theme park with the sink clogged and the disposal not working!
I had to call another company and, my neighbor Gary has used Roto-Rooter Plumbing for years. So, I gave them a call. They answered immediately...a REAL human receptionist,... read full review