About Underwood Plumbing and Septic
Dusty Underwood Plumbing & Septic, Inc. has been a trusted provider of plumbing and septic services in North East Texas and Texoma since 2010. Their skilled team offers repairs, installations, and routine maintenance, focusing on honesty, loyalty, and quality. Customers appreciate their quick response times and same-day service, especially for issues like water leaks, drain clogs, and complex problems. The company is known for excellent service delivered with a friendly attitude at a fair price. Technicians are respectful, professional, and thorough, ensuring customers are well-informed throughout the process. They often go above and beyond, sometimes repairing unexpected damages without mentioning it, and providing solutions without pressure. Customers have shared positive experiences, noting their respectful and courteous technicians who arrive on time and explain everything clearly. In particular, Chris Stockton has been praised for being professional, knowledgeable, and friendly, taking extra time to show customers how their septic system works and addressing all questions. With flexible pricing and a strong commitment to customer satisfaction, Dusty Underwood Plumbing & Septic, Inc. remains a highly recommended choice for all plumbing and septic needs.
Kes Skinard, an employee at Underwood plumbing was nothing short of awesome, called late yesterday evening to assist in a water heater issue, got it figured out really quick and got us back online. Extremely professional and would recommend them to anyone that needs anything plumbing related. This company has my business. Workmanship is excellent and I don't have to worry about any leaks or electrical issues in the future which being a homeowner is a massive relief in itself. All work covered under warranty.
Micah was very knowledgeable about tankless water heaters and very polite. He flushed the system and inspected the unit. The thing that most impressed me was he said he would follow up with a call to make sure everything was still working.
Kes was very professional and knowledgeable about the issue we had. He explained throughly what the issue was and what we needed to do. He was also very friendly which i always appreciate. Thanks for fixing my plumbing issue.